This Support Reference is a handy guide that will help you to steer clear of some of the most common issues such as:
The screen displays, but never takes me to the log-on screen.
I always wait a long time before I see the login screen.
I can’t see the full permit screen.
The permitting system isn't responding very fast.
I'm getting a security warning for Oracle.
My permit or report won't print
It also includes MDT contacts and Frequently Asked Questions (FAQ's) about permitting.
The Permitting System Setup explains how to setup your computer for the Montana Permitting System. It covers things like system preparation, the logon process, how to reset your password, as well as some basic troubleshooting tips.
On the last page there is a helpful checklist for important information about your computer. This will help us diagnose problems should you call for assistance.
Call Motor Carrier Services in Helena Montana at 406-444-7262. We're in the office 8:00 am to 5:00 pm, Monday through Friday (except holidays).