Safety
Interim Goal
Project Delivery
Contractor Payments FY 2009-2020
![Contractor Payments FY 2009-2018 graphic](../images/performance-measures/contractor-payments.jpg)
Construction Projects Awarded
![Construction Projects Awarded graph](../images/performance-measures/construction-project-awards.jpg)
Construction Projects and Award Amounts
![Construction Projects and Award Amounts graph](../images/performance-measures/construction-project-awards-money.jpg)
Pavement Condition
2019 State Highway Overall Pavement Condition Summary
![2016 State Highway Overall Pavement Condition Summary graph](../images/performance-measures/pavement-condition-summary.jpg)
MDT Ride Condition Summary
![MDT Ride Condition Summary graph](../images/performance-measures/ride-condition-summary.jpg)
Bridge Condition
Condition of State Owned Bridges by System by Bridge Deck Area
![Condition of State Owned Bridges by System by Bridge Deck Area](../images/performance-measures/bridge.jpg)
Public Transportation
Annual Transit Ridership Trends
![Annual Transit Ridership Trends](../images/performance-measures/ridership-trends.jpg)
Customer Satisfaction
MDT Customer Service Grades – Public & Stakeholder Groups
Grade MDT on its performance using the A through F scale, where A is excellent, B is good, C is average, D is poor, and F is failing.
![MDT Customer Service Grades - Public & Stakeholder Groups graph](../images/performance-measures/cust-sat-grades.jpg)
Public Satisfaction % Change 2001-2019
How would you rate your satisfaction with the availability of service?
![2015 Public Telephone Survey graph](../images/performance-measures/cust-sat-phone.jpg)