| Strategic Outcome |
PLAN AND DELIVER A RESILIENT TRANSPORTATION SYSTEM THAT SERVES THE DIVERSE NEEDS OF MONTANA RESIDENTS AND VISITOR |
| Safety |
Reduce commercial motor vehicle fatalities rate to 1.23 in calendar year 2025. |
Motor Carriers Services Administrator |
Less than 1.23 |
| Safety |
Develop Standard Operating Procedures (SOPs) for the operation of Intelligent Transportation System (ITS) devices within the I-90 incident management corridor between Three Forks and Billings by June 30, 2025. |
Maintenance Administrator |
Did it happen? |
| Safety |
Reduce percentage of load-posted on-system bridges to 2% |
Chief Engineer |
2% or less |
| Efficiency and Effectiveness |
Leverage the Department’s Pavement Management System (PvMS) data to ensure the appropriate pavement preservation treatments are considered for at least 75% of planned maintenance projects for Calendar year 2025. |
Maintenance Administrator |
75% or greater |
| Efficiency and Effectiveness |
Develop a user-friendly manual for Local Project Administration to assist locals in development and construction of federal aid projects by 12/31/24 |
Chief Engineer |
Did it happen? |
| Organizational Excellence |
Provide at least five (5) training opportunities to local and government agencies in calendar year 2025 to bolster workforce skills and knowledge in highway maintenance operations |
Maintenance Administrator |
5 or greater |
| Strategic Outcome |
MAINTAIN DEPARTMENT ASSETS |
| Safety |
Evaluate state-owned airport conditions at least twice per year and perform necessary maintenance. |
Aeronautics Administrator |
Twice per year or more |
| Efficiency and Effectiveness |
Inspect and maintain MDT’s traffic signs, and drainage assets to achieve a statewide condition grade of A- or better through the Department’s Maintenance Quality Assurance (MQA) report card. |
Maintenance Administrator |
A- or better |
| Efficiency and Effectiveness |
80% of all third-party damages to highway infrastructure (AR’s) are repaired within 80 calendar days of when the damage occurred. |
Maintenance Administrator |
80% or greater |
| Efficiency and Effectiveness |
Achieve an overall ride index of 75 from PX3 on our Interstate, NH and Primary highways. |
Chief Engineer |
75 or greater |
| Customer Experience |
Maintain and enhance a technology-driven system for efficient and safe routing of oversize and overweight loads at 99.9% availability. |
Motor Carriers Services Administrator |
99.9% or greater |
| Customer Experience |
Develop and share clear, concise messaging for aging bridge infrastructure in Montana. |
Public Information Officer |
Did it happen? |
| Organizational Excellence |
Develop and execute the Citywide MDT maintained agreements. |
Rail, Transit, and Planning Administrator |
Did it happen? |
| Strategic Outcome |
CAPITALIZE ON INNOVATION |
| Safety |
Equip twenty (20) additional snowplows with front facing cameras by September 2025 and integrate near real-time road image feeds from the cameras into the Traveler Information Map by November 2025 to enhance traveler safety and decision-making |
Maintenance Administrator |
20 or more |
| Efficiency and Effectiveness |
Explore, plan, prioritize, procure, or deploy at least two new technologies to improve and/or streamline efficiency and effectiveness of freight movement within the federal grant cycle. |
Motor Carriers Services Administrator |
2 or more |
| Efficiency and Effectiveness |
Achieve documentation of at least 5 identified critical business processes, with clear process maps and updated (as needed) Service Level Agreements (SLA) per quarter through June 2025. |
Chief Information Officer |
5 or more |
| Efficiency and Effectiveness |
Achieve 85% SAFe Achievement score by PI25.3 (Calendar Q3). |
Chief Information Officer |
85% or more |
| Strategic Outcome |
PROVIDE EXCEPTIONAL CUSTOMER EXPERIENCE |
| Customer Experience |
Each employee tallies at least 10 proactive outbound touches each month |
Director |
240,000 annually |
| Customer Experience |
Create and publish a public facing dashboard highlighting winter maintenance operations. Utilize the data discovery methods already established in the Maintenance Operations Reporting Tool (MORT) by September 2025. |
Maintenance Administrator |
Did it happen? |
| Customer Experience |
Deliver the Yellowstone Airport terminal project to be operational by May 1, 2025. |
Aeronautics Administrator |
May 1, 2025 |
| Customer Experience |
Develop GIS interactive maps that provide customers with available data and information so it is accessible at their fingertips |
Chief Engineer |
1 or more |
| Customer Experience |
Maintain and enhance a technology-driven system for efficient and safe routing of oversize and overweight loads at 99.9% availability. |
Motor Carriers Services Administrator |
99.9% or greater |
| Strategic Outcome |
SUSTAIN A SAFE AND HIGHLY EFFECTIVE TRANSPORTATION WORKFORCE |
| Efficiency and Effectiveness |
Acquire and deploy a truck driving simulator by December 2025, to enhance driver training for MDT employees, attract potential employees at job fairs and engage high school students through the Departments High School to Highways program. |
Maintenance Administrator |
December 1, 2025 |
| Organizational Excellence |
By July 1, 2025, develop a one-week, comprehensive highway and maintenance operations training program for new employees to be implemented annually in the fall of each year. This program will serve as a foundational introduction to the MDT Maintenance operations program. |
Maintenance Administrator |
July 1, 2025 |
| Organizational Excellence |
Weekly senior leadership focus time - one hour per week |
Chief Engineer |
1 hour per week |
| Organizational Excellence |
Director “Shout-outs” of recognition of employee contributions. Goal of 10 per week. |
Motor Carriers Services Administrator |
500 per year |
| Organizational Excellence |
Modernize and personalize the on-boarding experience. New process by 7/1/2025. |
Public Information Officer |
7/1/2025 |
